We aim to resolve every issue in a clear and fair way
If you have a question, concern, or complaint, our team is here to help you quickly and thoughtfully.
Email us at info@creativewallpaint.com. We are here to help.
We aim to reply within 2 business days.
We review your message carefully and will contact you if we need additional information or photos.
You will always receive a clear and fair solution, such as a replacement, repair, or refund when applicable.
If we are unable to resolve the issue together, you may seek advice from consumer authorities such as ConsuWijzer or choose to take the matter to court. Creative Wall Paint is not affiliated with any dispute resolution committee.
A complaint is separate from your right to return your order within 14 days. You can find the full return conditions on our Returns page.